1. Returns

🕒 Withdrawal Period

In accordance with French law, the customer has a 14-day withdrawal period from receipt of the product, as per Article L221-18 of the French Consumer Code. 📦 Return Conditions

Products must be returned new, unworn, unwashed, in their original packaging with all labels intact.

Any return that does not meet these conditions may be refused.

🚚 Return Costs

Return costs are free in Metropolitan France, subject to reasonable use of the right of withdrawal, and are the customer's responsibility for all other countries, except in the case of a defective product or an error on our part.

🔁 Return Procedure

Complete our return form above. After our approval, a return label will be provided to you.

For countries outside of Metropolitan France, we recommend using a tracked shipping method. We are not responsible for packages lost during return.

💳 Refunds

Refunds will be issued within 14 days of receipt and verification of the returned product.

The initial shipping costs are only refunded if the entire order is returned.

2. Payment, Returns, and Refunds in Cryptocurrency

bitshirt.net offers customers the option to pay for their orders in cryptocurrency via the providers BTCPay Server (Bitcoin Main Network & Lightning Network) and Coinbase Commerce.

Payment in cryptocurrency is considered final once the transaction is confirmed by the relevant blockchain network. Confirmation times may vary depending on the chosen protocol and network traffic.

The customer is solely responsible for the proper execution of their payment from their crypto wallet or exchange.

The customer is also responsible for inquiring about any customs fees or regulations related to the use of cryptocurrency in their country of residence.

In accordance with French law, the customer has a 14-day withdrawal period from receipt of the product, as per Article L221-18 of the French Consumer Code.

Refunds for cryptocurrency payments:

Refunds are issued within 14 days of receipt and verification of the return.

Refunds are issued in crypto based on the total amount invoiced in FRANCE at the time of purchase.

The initial transaction fees (network, platform) and return shipping fees remain the responsibility of the customer (including FRANCE), except in the case of a proven product defect.

We recommend using a trackable shipping method. We are not responsible for packages lost during return shipping.

Return Form

Please read the return conditions below and complete the form.